TESTIMONIALS & PATIENT STORIES
Excellent customer service by Mrs Fatiha
Medicana international center/ Beylikduzu management,
I would like to share my story with you because of the positive impact done by one of your employees Fatiha seringolge .
I fell this will add more to the hospital reputation and good customer reviews.
My brother Rabah Kasim was a patient at your hospital,
On November 16 they did hearts Catheterization and the doctor put 2 stents , everything went well, the second day he was released to his home.
I wasn't able to be with him because Of my own treatment so I left istanbul.
On November 18 I called my brother several times to check on him he didn't answer!!
I called the hospital talked to Miss Fatiha seringolge wondering if my brother back into hospital because he is not answering his phone calls for the entire day.
She answered me politely that her duty to help the patients inside the hospital only.
10 minutes after she called me back she was in the ambulance with my brother he had hemorrhagic stroke !!!!
This lady which I call her a guardian angel she went above and beyond to help someone she doesn't know, she is a real conscientious employee, she did it for the sake and love of God.
Because of her and the help of God, my brother is alive today.
I thank your hospital for having faithful, honest and reliable employee and excellent customer service.
This will encourage me to advise other members of my family, relatives and friends to get their treatment at your
Medicana/ beylikduzo hospital through Mrs Fatiha seringolge.
God bless you,
Профессор Музаффер Сарыяр и его команда 27 июня 2016 года пересадили Софии донорскую почку от ее отца Евгения Колядинского в клинике Medicana International Istanbul. Данное событие не оставило равнодушным Украинское телевидиние, 29 июля 2016 года журналисты Телеканала ICTV навестили Софию в Турции и сняли данный репортаж.Профессор Музаффер Сарыяр и его команда 27 июня 2016 года пересадили Софии донорскую почку от ее отца Евгения Колядинского в клинике Medicana International Istanbul. Данное событие не оставило равнодушным Украинское телевидиние, 29 июля 2016 года журналисты Телеканала ICTV навестили Софию в Турции и сняли данный репортаж.
Kosovar Patient Who Cannot be Treated at Home Country Recovered Health in Turkey
Kosovar Hatixhe Gashi could not eat for 10 weeks due to a hole, measuring 4 cm in length, between the trachea and the esophagus, and lost 20 kg; she traveled to Turkey, as she was considered inoperable at the home country and she recovered her health following a successful operation in Medicana Çamlıca Hospital.
57 year old Kosovar Hatixhe Gashi presented to Medicana Çamlıca Hospital with a 4-cm defect between the trachea and the esophagus, and she recovered her health following a successful operation carried out at the hospital.
Assistant. Prof. Cüneyt Aydemir, M.D., the Deputy Chief Doctor of Medicana Çamlıca Hospital and the Thoracic Surgeon, stated that the 4-cm defect between the trachea and the esophagus is regarded as a major defect from medical perspective and that she was regarded as inoperable at home country. When she presented to the hospital, she was fed by a tube placed in the stomach for approximately 10 weeks and she lost approximately 20 kg, added Dr. Aydemir: “In bronchoscopy, a very large defect (4 cm) was found between the trachea and the esophagus and the esophagus herniated through the defect into the trachea, as esopahagus is soft in nature.”
The jaw is stitched to the chest
Dr. Aydemir stated that the patient was first prepared for the operation at Medicana Çamlıca Hospital, and he added: “First, the patient was prepared for the surgery; blood test parameters are managed and the nutrition is planned. Next, the patient is operated on and the defective site of the trachea is removed. We need to remove 3 tracheal rings in order to repair the hole that measured 4 cm in diameter. Next, two ends of the divided trachea were stitched to each other and we checked the air leakage, and finally, the esophagus was repaired. After the surgery was carried out, the jaw of the patient was stitched to the chest and thus, maximum attention was paid to avoid the dehiscence at surgery site. The patient was thus supervised approximately for 1 week. Next, jaw stitches are removed and the patient is gradually started on liquid foods. Now, the patient can eat whatever she wants without need to fear, breath easily and talk to her spouse.”