Effective Date: […./01/2017] As Medicana Healthcare Group and its subsidiaries (“Medicana,” “we,” “us,” “our”), we understand the importance of privacy for our customers, and we strive to be transparent about how we collect, use, disclose, transfer, and store your information. This Privacy Policy provides a general framework for our practices related to information. The Privacy Policy applies to our website, online transactions, the Medicard application, and services provided at Medicana hospitals (collectively called "Our Services").
We may change this Privacy Policy occasionally to reflect changes in laws and regulations, industry practices, and technological developments, among other reasons. Please note that this Privacy Policy applies to our website, your online transactions, and your dealings with our hospitals that fall within the scope of this Privacy Policy. The Privacy Policy applies regardless of whether you access our Services using a computer, mobile phone, tablet, TV, or any other device or whether you physically access our premises. You must carefully read the Privacy Policy each time you use our Services, as by using our Services, you confirm that you agree to the practices outlined in this Privacy Policy.
It is also essential for you to regularly check whether the Privacy Policy has been updated. When we update the Privacy Policy, we will notify you of any significant changes by adding a notice to the relevant Services. By accessing or using our Services after we have added this notice, you agree to the new practices outlined in the update. The most current version of the Privacy Policy will always be available on our website. You can check the "effective date" at the top to see when the Privacy Policy was last updated.
The information you provide directly.
Some Services allow you to provide us with information directly. For example:
In addition to the information you provide, we may also collect information related to your use of other Medicana hospitals' services that you have received. For example, we may collect the following information:
Personal identification information — all personal identification information such as name, surname, national identification number, etc.
Health information — Information about all the treatments you have received at our hospitals,
Contact information — Email, phone number, etc., that can help us communicate with you can also be provided.
We may gather information about you from publicly available and commercially available sources to the extent permitted by laws and combine such information with other information we have collected about you. Additionally, as part of our provision of Services, we may request your family members who act as third parties to provide us with information about you.
Furthermore, we may collect additional information about your health status or use of the Services with your consent, either during the collection process or through other methods.
You may choose to provide only some types of information (such as current information about your health status), but not providing this information may result in not being able to use certain Services or not being able to benefit from them as you intended fully.
We automatically collect specific personal data when you use our website or products. This data may include some or all of the following types of information:
We collect your information through various methods, including our website, Medicard service, Online Transactions available on our website, and job application services provided through our HR department. Additionally, we may collect your information through our call center service or physical applications submitted at our hospitals. These methods may involve collecting your information verbally, written, or electronically.
We may use the information we collect for the following purposes:
We will not disclose your information to third parties for their own independent marketing or business purposes without your consent. However, we may disclose your information to the following organizations:
Affiliates: We may share your information with Medicana Healthcare Group affiliates for this Privacy Policy.
Service Providers: We may also disclose your information to companies that provide services on our behalf,
such as companies that assist us with billing or send emails on our behalf. These organizations will only
use your information to provide services to us.
We may disclose information related to your health to your first-degree relatives for the purpose of
informing them, in accordance with the relevant healthcare legislation.
Other Parties When Required By Law or Necessary to Protect Our Services. There may be situations where we
disclose your information to other parties for the following reasons:
To ensure the integrity of all data necessary to support and maintain the services we provide to our customers, to archive them in compliance with legal requirements, and to prevent their sharing with third parties outside the medical team responsible for diagnosis and treatment.
The three fundamental principles of information security for our hospital are confidentiality, integrity, and availability to authorized personnel.
We have determined the " Data Controller " for each company within the Medicana group as follows, under the
scope of Law No. 6698 on the Protection of Personal Data.
- Medicana Dental Hospital Inc.
- Işıl Health Services Inc.
- Samsun Medicana Private Health Services Inc.
- Kuzmed Sağlık Hizmetleri A.Ş.
We hereby declare that the individuals identified as "Data Controllers" above collect your information
within the scope of this Privacy Policy and are subject to the rights and obligations stipulated under Law
No. 6698 as "Data Controllers."
We take reasonable measures to ensure that information about you is only stored for as long as necessary for collection or as required by applicable laws or contracts.
Regarding your data processed within the scope of Medicana Healthcare Group:
When processing your personal data, Medicana adheres to the following principles:
Our services may contain links to third-party websites and services beyond our control. We are not responsible for the security or privacy of information collected by these websites or services. Please carefully review the applicable privacy notices of any third-party websites or services you use.
At Medicana Health Group, we are concerned about the privacy and safety of minors on the Internet. Our website is not intended for use by minors but instead designed for the general public.