Our Quality Policy

Since 1992, the Medicana Healthcare Group has been advancing towards setting the standards for future healthcare services. Today, with 16 hospitals and over 12,000+ employees, the group provides high-quality healthcare services in all areas of health, uninterrupted, primarily in Istanbul and Ankara, as well as Konya, Samsun, Sivas, and Bursa.

The Medicana Healthcare Group has pioneered efforts in medical tourism in Turkey and has become one of the critical centers for treating foreign patients in various multidisciplinary health areas. The group has opened service offices in essential regions worldwide to ensure sustainable healthcare service delivery.
At Medicana Healthcare Group hospitals, patient safety and effective and high-quality patient care and treatment are given top priority. Our facilities provide services that fully comply with Joint Commission International (JCI) accreditation standards and the Ministry of Health Service Quality Standards (SHKS), ensuring equal quality to the world's leading institutions.
Medicana Healthcare Group is committed to providing healthcare services that meet international standards to all segments of society, with a transparent, trustworthy, and compassionate approach to improve patient satisfaction continuously. As a result of their dedication to excellence, the group has been selected as one of the most valuable brands in our country and has earned the title of the most favored healthcare institution by consumers multiple times due to the quality of their services and the way.

Medicana Healthcare Group operates with a vision of continuously improving efficiency by embracing modern architecture, contemporary and cutting-edge technological infrastructure and developments. The group aims to monitor the development of healthcare services in Turkey and worldwide, incorporating internationally accepted standards, methods, and practices into their operations and delivering them to their patients. With this approach, they strive to offer their patients the best possible care and treatment.

Our Quality Certifications

  • The Joint Commission International (JCI) has accredited Medicana International Istanbul Hospital (2010), Medicana Bahçelievler Hospital (2008), Medicana International Ankara Hospital (2010), and Medicana Çamlıca Hospital (2007). Additionally, Medicana International Istanbul Hospital (2013 and 2016), Medicana Bahçelievler Hospital (2011), and Medicana Çamlıca Hospital (2010) have been re-accredited by the same organization.
  • Medicana Samsun Hospital (2022), Medicana Kadıköy Hospital (2019), Medicana Sivas Hospital (2015), Medicana Konya Hospital (2012), Medicana International Istanbul Hospital (2008), Medicana International Ankara Hospital (2008), Medicana Bahçelievler Hospital (2007), Medicana Çamlıca Hospital (2006) and Medicana Avcılar Hospital (2006) have been awarded the "Baby Friendly Hospital" title by WHO and Unicef for their successful implementation of recommended practices for mother's milk.
  • Medicana Avcılar Hospital (2008) has been accredited under the "ISO 9001-2000 Quality Standards".
  • Medicana International Ankara Hospital (2012) has been awarded the "EFQM Excellence Model" award by Kalder.
  • TÜSKA has accredited Medicana International Ankara Hospital (2021) under the "Accreditation Standards for Healthcare (SAS)" framework. This confirms Medicana International Ankara Hospital's accreditation continuity and registers its certificate with the success it achieved in the interim evaluation conducted by TÜSKA in 2023.
  • Medicana Bursa Hospital (2021) has been accredited under the "ISO 9001-2015 Quality Standards".
  • Medicana Ataşehir Hospital (2022) and Medicana International Istanbul Hospital (2023) were awarded accreditation certificates with the success they achieved as a result of the audit conducted by the international accreditation organization AACI (American Accreditation Commission International).
  • Medicana Health Group is a Private Hospitals and Health Organizations Association member. (OHSAD)

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